Effective Date: 15/08/2025
Company Name: Green Gate Gardens Equip. Tr. LLC
Website: www.shop.greengate.me
Registered in: United Arab Emirates (UAE)
1. Introduction
Green Gate Gardens Equip. Tr. LLC (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use www.shop.greengate.me (the “Website”).
By using our Website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you visit our Website or place an order:
a) Personal Information
Name
Phone number
Email address
Billing and delivery address
b) Payment Information
Credit/debit card details (processed securely through third-party payment gateways – we do not store full card details).
c) Non-Personal Information
IP address
Browser type
Device information
Website usage statistics (via cookies and analytics tools).
3. How We Use Your Information
We use your information to:
Process and deliver your orders.
Communicate order updates, promotions, and customer support.
Improve website functionality and user experience.
Comply with legal and regulatory obligations in the UAE.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:
Improve functionality.
Remember user preferences.
Analyze browsing behavior.
You may disable cookies in your browser settings, but this may affect site functionality.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information only with:
Logistics partners (to deliver your orders).
Payment processors (to securely handle payments).
IT and support service providers (to maintain the website).
Legal authorities (if required by UAE law).
6. Data Security
We implement strict technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
However, no online system is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Customer account information may be retained until you request deletion.
Order and transaction records may be retained for compliance with UAE legal and tax obligations.
8. Your Rights
Under UAE data protection principles, you have the right to:
Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your personal data (subject to legal and transactional obligations).
Opt out of marketing communications at any time.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such external sites.
10. Children’s Privacy
Our Website is not intended for children under 18. If we become aware that personal information has been collected from a minor, we will take steps to delete it.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Green Gate Gardens Equip. Tr. LLC
🌐 Website: www.shop.greengate.me
📧 Email: sales@greengate.me
📞 Phone / WhatsApp: +971 52 641 6374
📍 Address: Industrial Area 18, Maleha Road, Sharjah, UAE